Learning The Soft Skills – The Three Phases Of Negotiation
The Oxford Dictionary provides a good, basic definition of “negotiation,” simply defining it as a “discussion aimed at reaching an agreement.” Another more, specific definition is that negotiation is a “dialogue between two or more people or parties intended to reach a beneficial outcome over one or more issues where a conflict exists concerning at least one of these issues.” Scholars describe the process in different ways. They divide the negotiation process into various stages, including anywhere from three to five phases. The California Desert Trial Academy treats the “art” of negotiation as a soft skill. Soft skills are those skills...
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