A Quick Guide To Running A Law Practice: Listening To Clients
It is interesting how humans tend to categorize, explain, and distinguish some of their most basic activities, like listening, even despite the risk of overcomplicating it. Yet, when researching the term “listening” on the web, it is confusing to find terms like active listening, reflective listening, and empathic listening, especially when they are used both interchangeably and distinctively. Regardless of the terminology or intellectual analysis applied to the term, attorneys must have superior listening skills, especially when interacting with clients. The listening process is also critical to the success of a negotiation or mediation since it shapes the listener’s response. In its...
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